THERE IS NO INSTANT ANSWER TO

REBUILDING TRUST

BUT LISTENING, EMPATHY AND TRANSPARENCY

are always part of the solution

As noted earlier, we all sense our system is damaged but we don’t know what to do about it. At the core of this brokenness is a lack of trust. More than that, there is a great amount of distrust. Distrust in institutions: distrust in each other, even distrust in ourselves.

But what if there were a way to get beyond the distrust, to start over even, to turn the system on its head. Is there a way to turn distrust into dialogue – dialogues that dispel distrust – that are designed to create conditions that inspire? And give birth to innovative solutions which lead not just to more discussion, but action?

But how can this happen when there is so much distrust that we can’t even discuss the issues without devolving into disagreements, when disagreements are deep-seated and deeply held? Sometimes these are so deeply held that we disagree not just on solutions aired, but on the motivations of those with whom we disagree.

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But current forums be they in arms control, climate change or trade, are not based on sustainability, but on survival. Survival of the Hobbesian war of ‘all against all’. The result of this war does not elicit trust but distrust. Distrust that is demonstrated in the deals that are reached. Deals that are seen not as representing every party’s interest, only the self-interest of the most powerful players. Players that make the rules through a competition ritual that favors their interest.

“Despite this, we must find solutions. Solutions that are not short term. Solutions that do not scapegoat individuals or organizations. Solutions that are in short: sustainable.”

By competing, the most powerful players can say the system is supposed to produce solutions that are result of the players’ preferences. Preferences that while they may conflict can be made to create a compromise in which all parties get some, but not all, of what they want. But these compromises are not sustainable. They are self-interested solutions that are seen as solidifying their status.

Genuinely sustainable solutions lie not in self-interest but in the interests of the system itself. For the system is more than the sum of its parts.

RESTORING TRUST INVOLVES COMMUNICATION TAKING RESPONSIBILITY KEEPING PROMISE  
TOTAL HONESTY
SINCERE APOLOGIES WHEN DUE
PATIENCE
GIVING OTHERS TIME LISTENING MORE THAN TALKING. 

CHANGING THE WAY WE CHANGE THE WORLD

THROUGH HELPING TO RESTORE TRUST